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When an individual moves into a Beroa property, one of the first support meeting is based on mapping their move on journey. We want our Service Users to develop the necessary skills to live independently and to have a successful and happy life. However, with a considerable shortage of social housing we have to manage expectations.
Our Support Team will help with housing applications within the locality of where they live. The criteria will be followed carefully and the Service User would be expected to provide the necessary documents (e.g. ID) to support their application.
The waiting list can be long, but whilst waiting their assigned a Support Worker will help them build the necessary skills and knowledge in the following areas:
The list is not exhaustive and a person-led support plan is created with the full autonomy of the Service User to meet their goals before moving onto their permanent housing.
Where social housing is not an option, the support team will support the Service User to find a private rental property and go through the vital steps of affordability and eligibility criteria’s. They will support the Service User with viewings and securing a deposit and where required – furniture and white goods from benefits or funding.
We have successfully supported people to transition into independent living with lasting effects.
Support after moving on
After you have moved we are still able to assist you with advice and guidance. Although you won’t have a specific assigned Support Worker the team would be happy to help you in any way – our aim is to ensure you have a lasting skill set to continue living independently and happily.
If you would like to move into one of our supported accommodation, please call us on 0121 439 9190 and speak to member of our team.
Most of the people who live in our supported accommodation are entitled to housing benefit that covers the rent. A calculation will be made on how much rent you will have to pay – our support team will help you with this. There is an additional small service charge that will not be covered by benefits.
The weekly service charge is your contribution to the utilities and towards the support you get. Paying service charges demonstrates you understand the importance of paying bills which will help you budget better when you move onto you permanent housing
Service charges are charged weekly. Most of our residents either pay weekly or set up a monthly standing order with their banks
We cover a wide area in the West Midlands. We also work with Staffordshire and Warwickshire Council for different housing needs. You can book a viewing by calling 0121 439 9190. To make a referral you can use the online form, call us or email us on info@beroa.co.uk.
We have a variety of rooms and one bedroom studio apartments. If you would like to arrange a viewing, you can call the office line on 0121 439 9190 and speak a member of staff who will be happy to assist.
No, you do not have to share your room with anyone.
This depends on the property. Some properties have ensuites and you will only have to share the communal areas with other residents. Some properties you will share the bathroom too.
You can report a repair either by calling the office line on 0121 439 9190 or by completing the online form.
You can complain by talking to your Support Worker or contact your Support Manager on 0121 439 9190. If you would like to make an anonymous complaint, please use the online form.
Office Address:
1164 Coventry Road
Yardley
Birmingham
B25 8DA
Office Opening: Monday to Friday 9 am – 5 pm
Contact us on 0121 439 9190
We are closed on the weekends and public holidays, but you can still reach us for out of hours repairs and emergencies.