Menu
Our volunteers make a difference to our Service Users lives every day. They are an extension to the Beroa family and carry out a vital role in our work. We welcome the knowledge and experience they bring, their passion and dedication and we appreciate all their efforts.
We expect all our volunteers to have a positive attitude and be keen to make a real contribution to the work we do.
People volunteer with us in a range of different ways:
All our volunteers are required to be DBS checked and go through our induction and training program. Ongoing support will always be provided.
We also provide opportunities for lived experiences, school and college placements and corporate volunteering.
If you would like to discuss our volunteer programmes, please give us a call on 0121 439 9190.
If you would like to move into one of our supported accommodation, please call us on 0121 439 9190 and speak to member of our team.
Most of the people who live in our supported accommodation are entitled to housing benefit that covers the rent. A calculation will be made on how much rent you will have to pay – our support team will help you with this. There is an additional small service charge that will not be covered by benefits.
The weekly service charge is your contribution to the utilities and towards the support you get. Paying service charges demonstrates you understand the importance of paying bills which will help you budget better when you move onto you permanent housing
Service charges are charged weekly. Most of our residents either pay weekly or set up a monthly standing order with their banks
We cover a wide area in the West Midlands. We also work with Staffordshire and Warwickshire Council for different housing needs. You can book a viewing by calling 0121 439 9190. To make a referral you can use the online form, call us or email us on info@beroa.co.uk.
We have a variety of rooms and one bedroom studio apartments. If you would like to arrange a viewing, you can call the office line on 0121 439 9190 and speak a member of staff who will be happy to assist.
No, you do not have to share your room with anyone.
This depends on the property. Some properties have ensuites and you will only have to share the communal areas with other residents. Some properties you will share the bathroom too.
You can report a repair either by calling the office line on 0121 439 9190 or by completing the online form.
You can complain by talking to your Support Worker or contact your Support Manager on 0121 439 9190. If you would like to make an anonymous complaint, please use the online form.
Office Address:
1164 Coventry Road
Yardley
Birmingham
B25 8DA
Office Opening: Monday to Friday 9 am – 5 pm
Contact us on 0121 439 9190
We are closed on the weekends and public holidays, but you can still reach us for out of hours repairs and emergencies.